Support - Emojimovie

Need help?

For any question, suggestion, or technical issue with Emojimovie, please contact us at:

Frequently Asked Questions

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions on your iOS device, select Emojimovie, and tap "Cancel Subscription".

How do I restore my purchases on a new device?

Open the "Buy Coins" screen in the App and tap "Restore Purchases". Make sure you are signed in with the same Apple ID used for the original purchase.

I purchased coins but don't see them in my balance.

Try tapping "Restore Purchases" in the "Buy Coins" screen. If the issue persists, contact us at the email above with your Apple receipt and we'll help you out.

Are my purchases shared across my devices?

Yes, as long as you are signed in with the same Apple ID, the "Remove Ads" purchase and the Weekly Bonus subscription are shared across all your devices.